“Susan was the selling agent when we purchased our first house. We were so impressed with her that she has been our agent ever since. She sold our house in 2 days for more than asking and also sold a rental property for us that we were uncertain we would be able to sell due to the market. Susan worked hard for us purchasing our current home and was able to get us everything we had hoped for. Susan and her business partner Kevin exceed all expectations in terms of professionalism and responsiveness. They listen to your inputs and see you as people vs simply seeing another business deal. As long as Susan is still working she will be our go-to for our real estate needs and we will continue to recommend her to everyone who might benefit from her amazing service and expertise. Thanks, Susan! (and Kevin!)”

“Susan is an experienced, savvy Realtor who knows West Seattle and the surrounding area well. She is particularly knowledgeable about waterfront properties and it was her knowledge and expertise that allowed us to buy our home in 2011. She also did a great job listing and selling our previous home.
Susan is not a “pushy”real estate agent but she is forthright and direct in answering questions or providing information.”

“Excellent, professional, personable, knowledgable- what else could you ask for? It was an absolute pleasure working with Susan and Kevin. We had a lot of requirements and they saw us through a year process of finding the right home. They are extremely patient and friendly, as well as knowledgable. We would definitely use them again and recommend them to friends. ”

“In a word, outstanding. Both Susan and Kevin are personable, knowledgable and hard working. They have a great feel for the market and know how to present homes for marketplace success. They were always available to meet and always in contact. They made selling our home about as stress free as it could be. We will recommend them to all our friends.”

“I have known Susan and Kevin for many years. They have provided the best real estate advice and bought and sold homes for many friends and family. I trust their instincts, knowledge and honesty implicitly. In our last transaction they were able to sell my parent’s home for over $100,000 above asking price. They did this by being smart negotiators and working tirelessly to help me get the house ready for the market. I would never use any other real estate team. They are simply the best.”

“There’s no way my boyfriend and I would be homeowners right now if it weren’t for Susan and Kevin. We were first time buyers and everything was like a foreign language to us. Things could’ve been way too overwhelming for us, had Kevin and Susan not be 110% responsive to us in every question, concern, and next step. They knew all the right questions to ask on our behalf, and were completely vested in getting us the exact home we wanted. Their knowledge of the local market was excellent and they were also able to provide great recommendations for contractors on some of the repair work we wanted to do to the house. All in all, it was great experience working with them and we wouldn’t be in our new home without them.”

“My wife and I have hired Susan for several real estate transactions and she has represented us in the capacity of seller’s agent as well as buyer’s agent. Susan is a true professional and handles all transactions with the utmost integrity. She’s extremely knowledgable and has a great deal of experience with the many facets of buying and/or selling properties. Susan does the most thorough market analysis of any real estate professional we’ve ever seen and knows her neighborhoods. Susan is a straight up communicator who will tell you the way it is and not just what you want to hear, making her information and advice something you can count on.

Susan Shelland has earned our trust and referrals and we highly recommend her.”

“Susan was our realtor when we purchased our first home, and I can’t imagine going through the process with anyone else. It was obvious that she has been in the industry for many years; that expertise was very helpful in a competitive buyers market and houses were receiving multiple offers. She was fantastic at working with the sellers realtor to see how we could financially adjust our offer to make it as appealing as possible.

I appreciated her no nonsense and honest approach in the home buying process. It helped us find the perfect first home, made it seamless and confident in our decision, when we were clueless at the beginning.

A year and a half later, we are still loving our home and are still very thankful for having Susan as our realtor. ”

“We are proud new homeowners on Beach Drive SW, thanks to one of your agents, Susan Shelland. Susan is a real “miracle worker,” who helped make our dream home a reality.

Putting this deal together would have been a challenge for any agent and impossible for most, but Susan made it happen with her experience, her patience, her perseverance, and her follow through. She kept in touch with each party- the sellers, buyers, bank, escrow company and appraiser- keeping them informed and on task at all times.

Often it seemed the transaction would fall through, due to one person’s delay, another’s incompetence, or yet another’s fear. However; Susan never gave up. Providing solutions to every problem, she kept the transaction moving forward and made everyone feel like a winner. Whatever the task, she got it done, even when the job wasn’t hers to do. Yet, she also remained sensitive to everyone’s feelings. A real people person, she acknowledged each person’s stress while keeping everyone focused on the ultimate goal. Soothing, encouraging, and prodding when needed, she remained throughout a true professional, undaunted by her pregnancy and the birth of her baby.

We cannot thank Susan enough. Without her, this deal would have died long ago. Because of her, we will gladly recommend Susan Shelland as a realtor that gets the job done. ”

“We highly recommend finding your home with Susan and Kevin. As first-time home buyers in an incredibly competitive market, we were overwhelmed. Not only were they experts, but they were incredibly thorough and took the time sit down and really talk to us to make sure we understood all of “the fine print”.
In addition to their industry knowledge and experience, they know the nuances of every neighborhood and surrounding city locations. They introduced us to a number of new areas we otherwise would never have known existed. And we actually bought in one of those areas!
We spent a lot of time with Susan and Kevin and by the end, we felt like friends. In this market, we were especially grateful that we had someone in our corner who really knew what they were doing. But beyond that, who genuinely cared about helping us find a place that reflected who we were. We are very happy homeowners and grateful for all of their help.”

“Kudos to Susan and Kevin- smart and patient communicators who listened to our needs. They made us feel like they were always available. They also negotiated the house we bought- always looked out for our best interest and led us gently through both processes.”

“Personal and dedicated. We know we were not their only clients at the time, but it always felt like they were there for us. They searched for the perfect for us and handled all points of the transaction perfectly from preparation to post closing. Thanks for a great home!”

“Excellent!! Kevin and Susan were very helpful with the purchase of our first home. They went above and beyond!! We really enjoyed working with them.”

“Stellar! Susan and Kevin are like family now, and we’ll miss having a reason to see them often. We love Susan and Kevin!”

“Phenomenal! Susan and Kevin gave us top notch treatment. They took care of everything for us from start to finish and even went above and beyond in many cases. I would gladly refer them to anyone looking for an exceptional team. We miss talking to them!”